Refund Policy

1. 30-Day Money-Back Guarantee

1.1 Eligibility

All purchases of The Autism Parenting Blueprint course are covered by our 30-day money-back guarantee.

To qualify for a refund:

• Your refund request must be submitted within 30 calendar days of your original purchase date
• You must contact us at [email protected] with your refund request
• You must provide the email address associated with your purchase

1.2 No Questions Asked

We don't require you to provide a reason for your refund request. While we appreciate feedback to help us improve, it's completely optional.

1.3 What Happens After Refund

Upon approval of your refund:

• Your access to The Autism Parenting Blueprint course will be immediately revoked
• You will no longer be able to access course materials, lessons, or tools
• Any downloaded materials should be deleted (though we cannot enforce this)
• You will receive a refund confirmation email

2. How to Request a Refund

Requesting a refund is simple and straightforward:

3. Refund Processing Time

3.1 Processing Timeline

• Email Response: 24-48 hours (business days)
• Refund Approval: 1-2 business days after request verification
• Refund Processing: 7-10 business days from approval
• Bank/Card Processing: Additional 3-5 business days (depends on your financial institution)

3.2 Refund Method

Refunds will be issued to the original payment method used for purchase:

• Credit/Debit Cards: Refunded to the same card
• PayPal: Refunded to your PayPal account
• Other Payment Methods: Refunded to the original source

Note: We cannot issue refunds to a different payment method than the one originally used.

4. Items Not Eligible for Refunds

The following items are not eligible for refunds:

4.1 Free Resources

• Lead magnets (Morning Routine Success Kit, etc.)
• Free downloadable resources
• Email courses or free educational content

Why: These are provided at no cost and do not qualify for refunds.

4.2 Requests After 30 Days

• Refund requests submitted more than 30 days after purchase

Why: Our guarantee period is clearly stated as 30 days. After this period, all sales are final.

4.3 Partial Refunds

• We do not offer partial refunds for individual modules or lessons

Why: The course is sold as a complete package. The refund applies to the entire course, not individual components.

4.4 Chargebacks

• If you initiate a chargeback or payment dispute with your bank/card issuer instead of contacting us directly

Why: Chargebacks cost us additional fees and bypass our refund process. Please contact us first—we're happy to help!

5. Chargeback Policy

5.1 Contact Us First

Before initiating a chargeback or payment dispute with your bank or credit card company, please contact us directly at [email protected].

We will work with you to resolve any issues, including:

• Processing refunds within our 30-day guarantee period
• Addressing technical issues or access problems
• Resolving billing errors or duplicate charges

5.2 Consequences of Chargebacks

If you initiate a chargeback instead of contacting us:

• Your account access will be immediately suspended
• We may dispute the chargeback with documentation of our refund policy
• You may be prohibited from making future purchases
• Chargeback fees may be passed on to you if the chargeback is deemed fraudulent

Important: We understand mistakes happen. If there's a legitimate billing error, we'll fix it promptly—just reach out to us first.

6. Exceptions and Special Circumstances

6.1 Late Refund Requests

While our standard policy is 30 days, we may consider refund requests beyond this period in exceptional circumstances, such as:

• Serious illness or medical emergency
• Technical issues that prevented course access
• Other extenuating circumstances

These are handled on a case-by-case basis at our sole discretion. Contact us to explain your situation.

6.2 Technical Issues

If you experience technical problems accessing the course:

• Contact us immediately at [email protected]
• We will work to resolve the issue as quickly as possible
• The 30-day refund period will be extended if the issue is on our end and prevents access

6.3 Duplicate Purchases

If you accidentally purchase the same course twice:

• Contact us immediately
• We will refund the duplicate purchase in full, regardless of the 30-day window
• No penalty or access revocation for accidental duplicates

7. Subscription or Recurring Billing

7.1 Current Offerings

Currently, The Autism Parenting Blueprint is a one-time purchase with lifetime access. There are no subscriptions or recurring charges.

7.2 Future Subscription Products

If we introduce subscription-based products in the future:

• Subscription terms and refund policies will be clearly stated at the time of purchase
• You can cancel subscriptions at any time
• Refunds for subscriptions will be prorated based on usage
• This Refund Policy will be updated to reflect subscription-specific terms

8. Contact Information

For refund requests, questions, or concerns about this Refund Policy, please contact us:

Email: [email protected]
Subject Line: "Refund Request" or "Refund Policy Question"
Expected Response Time: 24-48 hours (business days)

Mailing Address:

Spectrum Skillbuilders
[Your Anytime Mailbox Address]
[City, State, ZIP]

Website: spectrumskillbuilders.com

9. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect:

• Changes in our products or services
• Legal or regulatory requirements
• Improvements to our refund process

When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Changes will be posted on this page
• Material changes will be communicated via email to active customers

Note: Changes to this policy will not affect refund terms for purchases made before the policy change.

10. Our Philosophy

At Spectrum Skillbuilders, we believe in:

• Transparency: No hidden fees, fine print, or confusing terms
• Fairness: If you're not satisfied, you shouldn't pay
• Customer-First: We're here to help parents, not trap them into purchases
• Quality: We're confident in our course content and want you to be too

Our 30-day money-back guarantee exists because we genuinely believe The Autism Parenting Blueprint will help you. But if it doesn't work for your unique situation, we want you to have a risk-free way out.

We're here to support autism parents—that includes respecting your investment and your trust.